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He never got a disk when he bought the computer but he had the product ID and the CD Key so I thought that it should not be a problem to find a download and then I would have him up and running. However, I am not able to locate a leget download most of the so called downloads on the net are just junk, they claim one thing and you get nothing but a bunch of junk that you don't even want.

So if anyone knows where I can find a place where I can download a good copy of this version I would really appreciate it. Thanks so much in advance. Liane Bamburg. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question But, that bargain PC did not work, was too unstable to make use of, so I had to return it. So, I bit the bullet and ordered a brand new Dell Inspiron 24 all-in-one. But, now I am having the issues I have stated.

So, if you install and try to activate your own copy of Office the activation process actually submits your key to the factory trial. This will not work. Product key with 23 char. I have never heard of such a creature. But if you have a 23 char code that works, more power to you. Try it again after uninstalling the factory trial.

Was this reply helpful? Yes No. Sorry this didn't help. Thank you. Yes, I was using the incorrect key number. Finally found the correct key, but still got the error. So, I went to Microsoft and downloaded. When I opened the first Office app, it told me I had exceeded my installs and go read all those legal things I accepted at some time, or call a number. I will call, just don't see how I shouldn't be able to install a program I have paid for, no matter how many times.

With this install, I would have 4 installs until I clean off the old computer once I have Office successfully installed on the new one. Not sure what I will try, if a phone call doesn't give my any satisfaction. I will report what happens.

I may try as you suggested. I know that I do not want the version. If I have to, I would rather buy another version of either or for this new computer. If it says you have "too many installs" the problem is that the activation system does not recognize you have uninstalled from the old machine. When you uninstall from a computer, there is no notification sent to the MS activation system.

So they sometimes let it slip, but eventually say you have "too many installs". After a couple of minutes I get this error. Remove all Office installation traces from the computer using the steps given in the link below and then try to install Office Note: read the disclaimer before modifying the registry in Windows. For Windows 7, follow the steps given for Windows Vista.

Was this reply helpful? Yes No. Sorry this didn't help. Choose where you want to search below Search Search the Community. Search the community and support articles Install, redeem, activate Microsoft and Office Search Community member.